Family owned since 2002

Our Facility

Two shops, one standard: honest, quality repair for every make and model.

We perform repair and preventive maintenance for most Japanese, European, and American vehicles, focused on making auto repair as convenient and fairly priced as possible.

Call (423) 913-3111 Schedule Appointment

What to Expect When You Visit

We know you have a busy life and places to be. While you wait, we offer free WiFi, hot coffee, and refreshments. If you'd rather not wait at all, drop your vehicle off in the morning and we'll give you a free local ride home or to work. Loaner cars are also available and are very popular, so call ahead to reserve one if you'll need it.

Who works on your vehicle

ASE Certified, Continuously Trained

ASE Master Certified

Our team includes advanced-level ASE Master Certified technicians, not just entry-level certification.

Ongoing Advanced Training

Our mechanics attend advanced training to keep up with new vehicle technology as it changes.

Current Diagnostic Equipment

We invest in the computers and tools needed to properly update and diagnose modern vehicles.

Ongoing Technical Research

Subscriptions to industry information sites keep us current on technology changes and best repair practices.

One-Stop Repair

Cars, light trucks, vans, and 4x4s, imports and domestics, all under one roof.

Quality Parts

We use top-quality parts from reputable dealers and manufacturers, not generic substitutes.

From Oil Changes to Extended Warranty Work

We do everything from simple oil changes and tire rotation to highly technical work on computers and fuel injection systems. We offer complete maintenance services, so you don't have to go back to the dealer for scheduled maintenance to keep a new car warranty or lease intact. We also regularly perform extended warranty contract work, coordinating directly with your provider on approved claims. See our full list of services or browse every make we service.

Every repair backed by a real warranty

36 Month, 36,000 Mile Nationwide Warranty

Quality service, honesty, and courtesy, always. See our certifications and awards or our full warranty details.

See Warranty Details Schedule Appointment

Customer reviews

What Our Customers Say

"A comfy and warm lobby makes a very pleasant environment to spend time together while waiting on our cars. This family owned business has taken all the angst out of waiting for car repairs."

Vicki H.

"American & Import Auto is family owned and take pride in the service they provide to our local community. I was very impressed with how the employees work together."

Mark C.

"I've recently had some vehicle maintenance done at American & Import on Hopper Road and it was an excellent experience! The location is clean, comfortable and up to date."

Brian C.

"The staff were kind, personable, honest, transparent, detailed, and compassionate. I already recommended it to my family!"

Alyssa N.

See our full testimonials page.

Two locations in Johnson City

Visit Either Shop

Monday–Friday, 7:30 AM–5:30 PM. Call or text (423) 390-8549 with questions.

Location One

West Market Street

3832 W Market Street
Johnson City, TN 37604

(423) 913-3111

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Location Two

Hopper Road

216 Hopper Road
Johnson City, TN 37604

(423) 328-7036

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Common questions

Our Facility FAQ

How long have you been in business?

Since 2002. American & Import Auto Repair started as a single, family owned shop on West Market Street and has since grown to two locations in Johnson City.

What amenities do you offer while I wait?

Free WiFi, hot coffee, and refreshments in our waiting area. If you'd rather not wait, we offer a free local ride home or to work when you drop off your vehicle, and loaner cars are available, call ahead to reserve one.

Will using your shop void my new car warranty?

No. Routine maintenance performed here does not void a manufacturer warranty or lease agreement. You are not required to return to the dealer for scheduled maintenance to keep your new car warranty intact.

Do you work with extended warranty companies?

Yes. We regularly perform extended warranty contract work and coordinate directly with your provider on approved claims.

What kind of technicians work on my vehicle?

ASE certified technicians, including advanced-level ASE Master Certified technicians. Our team attends ongoing advanced training to stay current with new vehicle technology.

Serving Johnson City and the Tri-Cities

We serve drivers across Johnson City, Jonesborough, Gray, Telford, Chuckey, Elizabethton, Erwin, Kingsport, and throughout Washington, Carter, and Unicoi counties. Learn more about what sets our shop apart or head back to our home page.

Family owned since 2002

Schedule your service today

Honest, quality repair for every make and model, at either location.

Schedule Appointment Call W Market St Call Hopper Rd

W Market St · (423) 913-3111 Hopper Rd · (423) 328-7036