Kia Repair & Maintenance in Johnson City, TN
Two very different stories worth knowing, one engine, one security.
A knocking noise from certain engines and a well-publicized theft vulnerability both have real, documented histories. Our ASE certified technicians know exactly what to check and what's actually covered before you pay for anything out of pocket.
Two Real Issues, Neither One a Secret
Kia has a couple of well-publicized problems in its recent history, one mechanical, one about security, and both are real enough that we'd rather talk about them plainly than pretend they don't exist. Knowing which one might apply to your specific Kia is the first step to actually dealing with it.
Where Kias Need Real Attention
Theta II Engine Inspection
Connecting rod bearing evaluation on affected engines, checked properly rather than dismissed as a normal noise.
Oil & Filter Service
Especially important on Theta II-equipped Kias, where oil condition affects the bearing issue directly.
Electrical Diagnostics
Real testing for the sensors and modules behind a stubborn warning light.
AWD & Drivetrain Service
Real service for Sorento, Sportage, and Telluride owners with all-wheel drive.
Brake Repair
Pads and rotors right for everything from a Soul to a Telluride.
Preventive Maintenance
Regular service that catches an engine issue early instead of after a warning light or a knock.
Bring in your Kia
We'll tell you plainly what's covered, what's worn, and what actually needs attention.
What Our Customers Say
"Always happy with the service and staff. Pleasant environment. I refer you to everyone I talk with."
Fran K."Started on time, proceeded with no issues, finished quickly with 100% results."
Robert H."Great place to have your vehicle repaired and in a timely manner."
John B."American Auto and Imports is a good place to take your vehicle. The staff are very friendly and knowledgeable. Definitely recommend!"
Candice B.Read more reviews on Google: Market Street (700+) · Hopper Road (90+)
The Theta II Engine Story
This is the mechanical half of Kia's recent history, and it's serious. Certain Kias equipped with Theta II GDI or MPI engines have a manufacturing defect in the connecting rod bearings. As the bearings wear abnormally, metal debris circulates through the engine oil, the oil filter eventually can't keep up, and the result can be a knocking noise, stalling, complete engine failure, or in the worst documented cases, an engine fire that starts with no collision involved at all.
This was serious enough to produce a combined $1.3 billion class-action settlement. Kia and Hyundai installed a knock sensor detection system on affected vehicles that watches for the vibration pattern of a wearing bearing and puts the engine into a protective low-power mode if it detects one, and vehicles that received that update are eligible for a lifetime warranty on the engine's short block assembly, covering the block, crankshaft, connecting rods, and bearings. If your Kia has a Theta II engine and you hear a knock or see the oil pressure light, get it checked promptly rather than continuing to drive on it.
The Theft Vulnerability
The second story is about security, not mechanics. Kias built roughly 2011 through 2022 without push-button start were commonly sold without an engine immobilizer, the standard feature that stops a car from starting unless the correct key is present. In 2022, a viral social media trend showed how easily these vehicles could be started with just a USB cable and a screwdriver, and thefts spiked dramatically in cities across the country. Kia and Hyundai settled a class-action lawsuit over it valued at up to $200 million, covering roughly 9 million owners, and offered a software update to add the missing security feature to affected vehicles.
If you own an older Kia without push-button start, it's worth checking whether your specific model received that update, and worth knowing that your insurance rates or coverage options may have been affected by this in ways separate from anything actually wrong with the car itself.
Why American & Import Auto Repair for Your Kia
Kia owners across Johnson City choose us because we're straightforward about both of these issues instead of glossing over them. Every qualified repair is backed by our 36 month, 36,000 mile nationwide warranty on parts and labor, and for bigger jobs we offer financing options. Learn more about what sets our shop apart or head back to our home page.
Bring Your Kia to Either Shop
West Market Street
3832 W Market Street
Johnson City, TN 37604
(423) 913-3111
Kia Repair FAQ
What is the Kia engine knocking or stalling problem?
Certain Kias with Theta II GDI/MPI engines have a documented connecting rod bearing defect that can cause knocking, stalling, engine failure, and in some cases fires. It led to a $1.3 billion settlement and a lifetime warranty on the short block for updated vehicles. Have it checked right away if you hear a knock.
Is my Kia one of the models involved in the theft settlement?
Possibly. Kias built 2011-2022 without push-button start were often sold without an engine immobilizer. Kia and Hyundai settled a lawsuit valued at up to $200 million, and dealers can install a software update to add the missing security feature.
Can you install the anti-theft software update?
That update is generally handled through a Kia dealer since it's tied to the settlement program, but we're happy to point you in the right direction and handle everything else your Kia needs.
Do you work on Kia hybrids and EVs?
Yes, including the Niro Hybrid, Sportage Hybrid, Sorento Hybrid, and the EV6 and EV9, for routine maintenance and diagnostics.
Is Kia repair covered by a warranty?
Yes. Every qualified repair is backed by our 36 month, 36,000 mile nationwide warranty on parts and labor.
Every Kia Model We Service
From the discontinued Amanti to the electric EV9, here's the full range, current and past.
Cars & Sedans (Gas & Performance)
| Model | Notes |
|---|---|
| Rio / Rio 5-Door | Subcompact car, discontinued after 2023 |
| Spectra / Spectra5 | Compact car, replaced by Forte in 2010 |
| Forte / Forte5 | Compact car, transitioned into the K4 for 2025 |
| K4 | Compact sedan/hatchback, introduced for 2025 |
| Optima | Midsize sedan, rebranded K5 for 2021 |
| K5 | Midsize sedan, replacing Optima starting 2021 |
| Cadenza | Full-size premium sedan, sold 2014–2020 |
| K900 | Full-size luxury flagship sedan, sold 2015–2020 |
| Amanti | Full-size luxury sedan, sold 2004–2009 |
| Stinger | Fastback sports sedan, sold 2018–2023 |
SUVs & Crossovers
| Model | Notes |
|---|---|
| Soul / Soul EV | Subcompact urban crossover, gas and EV variants sold through 2026 |
| Seltos | Subcompact crossover, introduced for 2021 |
| Sportage | Compact SUV, gas, hybrid, and plug-in hybrid |
| Niro | Subcompact crossover, hybrid, plug-in hybrid (ended 2026), and EV |
| Sorento | Midsize three-row SUV, gas, hybrid, and plug-in hybrid |
| Telluride | Midsize three-row flagship gas SUV, introduced for 2020 |
| Borrego | Body-on-frame midsize SUV, sold briefly for 2009 |
Electric Vehicles
| Model | Notes |
|---|---|
| EV6 | All-electric fastback crossover, introduced for 2022 |
| EV9 | All-electric three-row large SUV, introduced for 2024 |
Minivans & MPVs
| Model | Notes |
|---|---|
| Sedona | Minivan, sold across multiple generations up to 2021 |
| Carnival | Minivan replacing Sedona from 2022, hybrid added 2025/2026 |
| Rondo | Compact MPV/wagon, sold in the US 2007–2010 |
Kia has never sold a pickup truck in the US market. Don't see your exact model listed, or driving something even older? Call either shop, (423) 913-3111 for West Market Street or (423) 328-7036 for Hopper Road, and we'll tell you honestly whether it's something we can take care of.
Serving Johnson City and the Tri-Cities
We repair Kias for drivers across Johnson City, Jonesborough, Gray, Telford, Chuckey, Elizabethton, Erwin, Kingsport, and throughout Washington, Carter, and Unicoi counties. See our full list of services or browse all vehicle makes we service.
Schedule your Kia service today
Engine knock, theft vulnerability, or anything else, we'll tell you what's actually going on.