Here at American & Import Auto Repair, we take care of your car like it's our own mother's car, and maintenance is the key. It starts with a simple idea about how you and your car should be treated. We take the quality of the parts and the people who work on your vehicle very seriously, and we back it all up with the best warranty in the business: 36 months, 36,000 miles, nationwide, on parts and labor.
"Quality is not expensive. It's priceless."
Our Philosophy on Maintenance
We believe maintenance is the key to a trouble-free vehicle. Years of experience have shown us that it's always cheaper to maintain a vehicle than to repair it after a breakdown, not to mention the time and trouble a breakdown costs you. Taking proper care of your vehicle starts on day one of ownership, whether you bought it new or used.
The manufacturer sets basic guidelines for your vehicle's health, but those are often very general and don't always account for the driving conditions we see here in the Tri-Cities. Let us help you build a maintenance plan that takes your driving habits and conditions into account, and fits your budget.
We believe in teaching our customers how to care for their vehicle and keeping them part of every decision. Our job is to tell you everything that matters for the safety of your family and the reliability of your vehicle. When you have all the information, you can make the best possible decisions about your car.
Quality Parts Matter
The quality of any repair is only as good as the parts that go into it. We're committed to using only the best parts available for your vehicle, so you get many years of trouble-free driving. The parts we use are as good as, and often better than, original equipment. Brands you can trust.
ASE Certified Master Mechanics
We employ ASE certified technicians, and most are Master Certified as well. We train constantly in the latest procedures to keep up with an industry that never stops changing. This isn't your father's Oldsmobile, and they don't build them like they used to. We've outfitted our shop with cutting-edge tools and information so we can accurately and confidently repair even the most sophisticated electronic systems.
At American & Import Auto Repair, we have the experience, training, and expertise to protect your new car warranty and give you many more years of driving satisfaction.
Your Auto Repair Warranty
We back our qualified auto repair services for 36 months or 36,000 miles. Many of the parts we use carry even longer warranties. You can read the full details on our warranty and roadside assistance page.
The Truth About Vehicle Warranties
The Magnuson-Moss Act gives you these rights
By law, your vehicle manufacturer's warranty stays in effect when you have regularly scheduled maintenance performed at a qualified facility, like ours, using the right parts and procedures. Your manufacturer's warranty cannot require you to return to the dealer for maintenance, or to use the dealer's brand of replacement parts, unless the dealer provides those parts for free.
We are authorized to perform all of your manufacturer's scheduled maintenance while keeping your warranty intact. So you get the quality and personal service of an independent shop without giving up your factory coverage.
