W Market St · (423) 913-3111 Hopper Rd · (423) 328-7036
Mon–Fri, 7:30 AM – 5:30 PM · Closed Weekends
Mazda repair at American & Import Auto Repair in Johnson City, TN
Mazda Specialist

Mazda Repair & Maintenance in Johnson City, TN

From a rotary engine that needs its own rulebook to an AC vent that just needs attention.

Whether you're keeping an RX-8's Renesis rotary alive the right way or chasing down a musty smell from the vents on a CX-5, our ASE certified technicians know what these engines actually need, not the generic advice that applies to everything else.

Models we service
Mazda3 Mazda6 CX-5 CX-30 CX-50 CX-90 Miata / MX-5 RX-8 CX-9 CX-70

A Brand That Actually Rewards Understanding It

Mazda's engineering tends to reward owners who know what they're driving. That's most dramatic with the RX-8's rotary engine, which fails early almost entirely due to being treated like a normal car, but it shows up in smaller ways across the lineup too. Knowing the real story behind a symptom saves you from either ignoring something serious or worrying about something that isn't.

From rotary to SkyActiv, we know the difference

Bring in your Mazda

ASE certified technicians who understand what makes these engines genuinely different.

Customer reviews

What Our Customers Say

"Excellent service from beginning to end. Everyone was thorough and knowledgeable! Highly recommend."

Melissa J.

"Everyone here is so nice and thorough. They always take the time to answer any questions I have and explain everything they've done and found. I will forever bring my vehicles here."

Kristin H.

"Great service at a great price. Maintaining a vehicle is expensive, but Josh made sure that what I was paying for was the lowest price with the best parts. They truly treat you like family."

Kelly S.

"From the initial conversation, to setting the appointment, to dropping off my car, the diagnosis process, and picking up my automobile, the price all have exceeded my expectations."

Alan E.

Read more reviews on Google: Market Street (700+) · Hopper Road (90+)

The RX-8's Rotary Engine: A Completely Different Rulebook

If you own an RX-8, this is the section that matters most. The 13B Renesis rotary engine doesn't fail the way a piston engine does, and most of the reputation this engine has for being unreliable actually traces back to owners who drove it like a normal car. A rotary engine has apex seals doing the job piston rings do in a conventional engine, sealing compression as the rotor spins inside its housing, and these seals are the genuine weak point. Worn apex seals show up as difficult hot starts, rough idle, and gradually declining power, and by 100,000 miles even a well-maintained 13B is often losing compression.

Here's what actually protects that engine, and it runs counter to how most people drive: Mazda specifically recommended briefly revving the engine to redline once per drive cycle, since the higher RPM helps clear carbon deposits that would otherwise accelerate seal wear. Cutting the engine off before it reaches full operating temperature, common on short trips, is one of the most reliable ways to cause flooding and long-term damage. And the engine is designed to burn a small amount of oil, roughly a quart every 1,000 to 1,500 miles, to lubricate those seals, which means checking the oil at every fill-up isn't excessive caution, it's genuinely required maintenance that a lot of owners skip because it doesn't match what they're used to. Ignition coils are also a well-known weak point and fail more often than the engine itself, but they're a comparatively minor, inexpensive fix next to the seals.

The Musty AC Smell

This shows up across several Mazda models, particularly third-generation Mazda3 and CX-5, and it's real enough that Mazda issued a technical service bulletin for "air conditioning musty/mildew odor." The root cause is moisture that doesn't drain properly from the AC system, combined with a cabin air filter that's gone too long without changing, which lets mold and bacteria build up and circulate through the vents every time the AC or heat runs. Regular cabin air filter changes, roughly every 12 months, and running the AC on fresh air for a few minutes before shutting the car off both meaningfully reduce how often this happens.

SkyActiv Carbon Buildup: A More Honest Take

Direct injection engines in general are known for intake valve carbon buildup, since the fuel never physically washes over the valves the way it does with port injection. Mazda's SkyActiv-G engines are direct-injected too, but their unusually high compression ratio and clean-burning combustion design make them noticeably more resistant to this than a lot of competing engines. It's not a guarantee against it, especially with a steady diet of very short trips, but it's genuinely one of the better-behaved direct-injection designs on the road rather than a hidden liability.

Why American & Import Auto Repair for Your Mazda

Mazda owners across Johnson City choose us because we understand what actually makes these vehicles different, rotary or otherwise. Every qualified repair is backed by our 36 month, 36,000 mile nationwide warranty on parts and labor, and for bigger jobs we offer financing options. Learn more about what sets our shop apart or head back to our home page.

Two locations in Johnson City

Bring Your Mazda to Either Shop

Location One

West Market Street

3832 W Market Street
Johnson City, TN 37604

(423) 913-3111

Location Two

Hopper Road

216 Hopper Road
Johnson City, TN 37604

(423) 328-7036

Common questions

Mazda Repair FAQ

Why does my RX-8 have trouble starting when the engine is warm?

Usually apex seal wear reducing compression, the rotary engine's version of worn piston rings. Driving style matters a lot here, short trips and infrequent high-RPM use wear the seals out faster than Mazda intended.

Is it normal for my RX-8 to burn oil?

Yes, to a point. The engine intentionally injects oil to lubricate the apex seals, so roughly a quart every 1,000-1,500 miles is normal. Running low between checks is what actually damages the seals.

Why does my Mazda's AC smell musty?

A well-documented issue tied to AC condensate drainage and a neglected cabin filter, which lets mold circulate through the vents. Regular filter changes and running fresh air before shutdown both help.

Do SkyActiv engines have the same carbon buildup problems as other direct-injection engines?

Generally less so. Mazda's high compression ratio and combustion efficiency make these engines noticeably more resistant to carbon buildup than many competitors.

Is Mazda repair covered by a warranty?

Yes. Every qualified repair is backed by our 36 month, 36,000 mile nationwide warranty on parts and labor.

Every Mazda Model We Service

From the B-Series pickup to the current CX-90, here's the full range, current and past.

Pickup Trucks

ModelNotes
B-Series (B2300/B3000/B4000)Compact pickup on the Ford Ranger platform, sold through 2009

Sports Cars, Coupes & Convertibles

ModelNotes
Miata / MX-5 MiataTwo-seat roadster, NB/NC/ND generations, including PRHT and RF
RX-8Four-door rotary sports coupe, Renesis engine, sold 2004–2011

Passenger Cars, Hatchbacks & Wagons

ModelNotes
Mazda2Subcompact hatchback, sold 2011–2014
Mazda3Compact sedan/hatchback, replaced the Protégé, AWD available
Mazda6Mid-size sports sedan, liftback and wagon on earlier gens, sold 2003–2021
Protégé / Protégé5Compact car family, final generation through 2003
Mazdaspeed LineTurbocharged performance variants: Protege (2003), Mazdaspeed6 (2006–2007), Mazdaspeed3 (2007–2013)

Modern SUVs & Crossovers

ModelNotes
CX-3Subcompact crossover, sold 2016–2021
CX-30Subcompact crossover between CX-3 and CX-5
CX-5Compact crossover, Mazda's best-selling US vehicle
CX-50Outdoor-oriented crossover built in Alabama, gas and hybrid
CX-7Turbocharged mid-size crossover, sold 2007–2012
CX-9Three-row flagship crossover, sold 2007–2023
CX-90Large flagship SUV, mild-hybrid inline-6 or plug-in hybrid
CX-70Two-row premium crossover on the CX-90 platform
MX-30 EVBattery-electric crossover, limited California-only sales, 2022–2023

Discontinued Older SUVs & Minivans

ModelNotes
TributeCompact SUV developed alongside the Ford Escape, sold 2001–2011
MPVFamily minivan, final generation through 2006
Mazda5Compact three-row mini-minivan, sold 2006–2015

Don't see your exact model listed, or driving something even older? Call either shop, (423) 913-3111 for West Market Street or (423) 328-7036 for Hopper Road, and we'll tell you honestly whether it's something we can take care of.

Serving Johnson City and the Tri-Cities

We repair Mazdas for drivers across Johnson City, Jonesborough, Gray, Telford, Chuckey, Elizabethton, Erwin, Kingsport, and throughout Washington, Carter, and Unicoi counties. See our full list of services or browse all vehicle makes we service.

Rotary or SkyActiv, we know the difference

Schedule your Mazda service today

RX-8, CX-5, Miata, or anything else, we'll tell you what your specific engine actually needs.

W Market St · (423) 913-3111 Hopper Rd · (423) 328-7036